This Copyright & DMCA Policy explains how Redshift Software LLC handles copyright complaints, trademark complaints, brand impersonation complaints, content removals, counter-notices, repeat infringers, and related intellectual property issues on NEXPA.
This Policy is incorporated into and forms part of the NEXPA Terms of Service, Privacy Policy, Organizer Agreement, Host/Venue Agreement, Cancellation & Refund Policy, Community Standards, Acceptable Use Policy, and Cookie Policy.
By accessing or using NEXPA, submitting content, uploading materials, creating Events, creating Venue Listings, sending messages, or otherwise using the Platform, you agree to this Policy.
If you do not agree to this Policy, you may not use NEXPA.
NEXPA allows users to submit, upload, publish, display, promote, and transmit content in connection with Venue discovery, Booking Requests, Events, Tickets, profiles, messages, and related Platform features.
User-submitted content may include Venue photos, Venue descriptions, Event flyers, Event descriptions, Organizer logos, Venue logos, profile photos, messages, reviews if later enabled, uploaded documents if later enabled, videos if later enabled, promotional materials, artist names, DJ names, sponsor names, brand names, Event names, graphics, captions, and other materials.
NEXPA respects intellectual property rights and expects users to do the same.
This Policy explains how rights holders may report alleged copyright infringement, how users may respond to certain takedown notices, and how NEXPA may handle intellectual property complaints.
This Policy supplements all other NEXPA policies.
Users must also comply with:
If this Policy conflicts with the Terms of Service, the Terms of Service control except where this Policy provides more specific rules for copyright, trademark, brand, or intellectual property issues.
You are responsible for all content you submit, upload, post, display, send, promote, or otherwise make available through NEXPA.
You may submit content to NEXPA only if you own the content or have all rights, licenses, permissions, approvals, and consents necessary to use it on NEXPA.
This applies to all user content, including:
You may not use NEXPA to upload, publish, promote, or distribute content that infringes or misappropriates another person’s intellectual property rights.
By submitting content to NEXPA, you represent and warrant that:
NEXPA may remove content at any time if we believe it violates this Policy, creates legal risk, violates Platform rules, infringes rights, misleads users, or harms the Platform.
You may not use NEXPA to post, upload, display, promote, or distribute:
This list is not exhaustive.
Organizers are responsible for obtaining all rights, licenses, approvals, and permissions required for music, performances, DJs, artists, performers, copyrighted works, recordings, compositions, public performances, livestreams, videos, promotional materials, and Event-related content.
NEXPA does not obtain music licenses or performance licenses for Organizers.
NEXPA does not guarantee that an Event, Organizer, Host, Venue, performer, DJ, artist, sponsor, or third party has obtained required rights.
Organizers are responsible for any claims, fees, licenses, penalties, royalties, disputes, or liabilities related to music, performances, recordings, compositions, content, or other intellectual property used in connection with their Events.
This Policy also covers trademark complaints, brand complaints, false affiliation complaints, and impersonation complaints.
You may not use NEXPA to:
NEXPA may remove, restrict, or modify content, Events, Listings, accounts, usernames, profile names, logos, or other materials if we believe they infringe trademarks, mislead users, impersonate others, or create legal or Platform risk.
NEXPA may remove or restrict Events that falsely use artist, DJ, sponsor, Venue, brand, promoter, or partner names.
You may not create Event pages that falsely suggest:
NEXPA may require proof of authorization before allowing Event pages, Venue Listings, logos, names, images, or promotional claims to remain on the Platform.
NEXPA may remove, restrict, disable, hide, edit, or refuse to display content in its discretion.
NEXPA may remove content even if a formal DMCA notice is incomplete or has not been submitted.
NEXPA may remove content if we believe it:
NEXPA’s decision to remove or allow content in one situation does not require NEXPA to make the same decision in another situation.
You may not repost, re-upload, recreate, re-label, or otherwise restore content that NEXPA removed for intellectual property, impersonation, safety, fraud, or policy reasons unless NEXPA expressly authorizes you to do so.
This includes reposting removed content through:
Reposting removed content may result in account suspension or termination.
NEXPA may suspend or terminate accounts of users who repeatedly infringe copyrights or other intellectual property rights.
NEXPA may also remove or restrict Events, Listings, content, messages, files, accounts, or Platform features connected to repeat infringement.
NEXPA may consider a user to be a repeat infringer based on factors including:
NEXPA may terminate repeat infringers without prior notice where appropriate.
Copyright owners or authorized agents may send DMCA notices to NEXPA’s designated copyright contact.
Designated Copyright Agent
Redshift Software LLC Attn: Copyright Agent / DMCA Notices New York, NY Email: [email protected]
NEXPA may update its designated agent contact information from time to time.
Redshift Software LLC should register its DMCA designated agent with the U.S. Copyright Office and maintain accurate public DMCA agent information as required.
If you believe that content on NEXPA infringes your copyright, you may send a written DMCA takedown notice to the designated copyright agent listed above.
Your notice should include all information required by the DMCA, including:
Notices that do not include required information may be delayed, rejected, or not processed as DMCA notices.
If NEXPA receives a valid DMCA takedown notice, NEXPA may remove or disable access to the allegedly infringing material.
NEXPA may notify the user who posted the content.
NEXPA may provide the user with a copy of the notice or information from the notice, including the complaining party’s contact information, where appropriate or required.
NEXPA may also remove or restrict related content, Events, Listings, accounts, or materials if we believe they create legal, Platform, safety, payment, or reputational risk.
NEXPA may preserve records related to the notice, the content, the user, and related Platform activity.
If your content was removed or disabled because of a DMCA notice and you believe the removal was a mistake or misidentification, you may submit a counter-notice where legally available.
Your counter-notice must include all information required by the DMCA, including:
Counter-notices should be sent to:
Redshift Software LLC Attn: Copyright Agent / DMCA Counter-Notice New York, NY Email: [email protected]
If NEXPA receives a valid counter-notice, NEXPA may forward it to the party that submitted the original DMCA takedown notice.
NEXPA may restore the removed material if the original complaining party does not notify NEXPA that it has filed a court action seeking to restrain the user from engaging in infringing activity, within the time period required by law.
NEXPA may decline to restore content if we believe restoration would violate law, Platform policy, user safety, intellectual property rights, privacy rights, publicity rights, contractual obligations, or NEXPA’s business interests.
Submission of a counter-notice does not guarantee that content will be restored.
Submitting false, misleading, incomplete, or bad-faith DMCA notices or counter-notices may result in legal liability.
You should not submit a DMCA notice or counter-notice unless you have a good-faith basis for doing so.
NEXPA may suspend or terminate users who abuse the DMCA process, submit false claims, submit retaliatory notices, submit fraudulent counter-notices, or misuse intellectual property complaints to harm competitors, users, Organizers, Hosts, Venues, Guests, or rights holders.
If you believe content on NEXPA violates your trademark rights, falsely uses your brand, impersonates your business, or falsely suggests sponsorship or affiliation, you may submit a complaint to:
Redshift Software LLC Attn: Trademark / Brand Complaints New York, NY Email: [email protected]
Your complaint should include:
NEXPA may request additional information before taking action.
NEXPA may remove, restrict, or modify content in response to trademark or brand complaints in its discretion.
If you believe someone is impersonating you, your Venue, your brand, your organization, your Event, your artist name, your DJ name, your sponsor identity, or your business, you may report the issue to NEXPA.
Impersonation complaints should include:
NEXPA may remove, restrict, or investigate impersonation complaints in its discretion.
NEXPA may remove content without receiving a formal DMCA notice or trademark complaint if we believe the content violates this Policy or another NEXPA policy.
Examples include:
NEXPA does not need to wait for a rights holder complaint before acting.
NEXPA may notify users when content is removed or restricted because of a copyright complaint, trademark complaint, brand complaint, impersonation complaint, or Platform policy violation.
NEXPA may choose not to provide notice if we believe notice would create risk, compromise an investigation, reveal sensitive information, violate law, harm users, harm rights holders, or undermine Platform enforcement.
NEXPA does not provide legal advice.
NEXPA cannot determine all disputes involving copyright ownership, fair use, trademark rights, publicity rights, privacy rights, licensing rights, sponsorship rights, or contractual rights.
If you are unsure about your rights or obligations, you should consult a qualified attorney.
NEXPA may preserve information related to copyright, trademark, brand, impersonation, or intellectual property complaints.
This information may include:
NEXPA may disclose information as described in the Privacy Policy, including to rights holders, users, service providers, Payment Processors, law enforcement, regulators, courts, legal advisors, or other parties where appropriate or required.
NEXPA’s decision not to remove content in one situation does not waive its right to remove similar or different content later.
NEXPA’s decision to remove content in one situation does not mean NEXPA must remove similar or different content in every situation.
NEXPA may decide how to handle content based on context, evidence, risk, Platform policy, legal obligations, and business needs.
NEXPA may update this Copyright & DMCA Policy from time to time.
If we make material changes, we may provide notice by posting the updated Policy, updating the “Last Updated” date, sending an email, providing an in-app notice, or using another reasonable method.
Your continued use of NEXPA after an updated Policy becomes effective means you agree to the updated Policy.
For copyright notices, copyright counter-notices, trademark complaints, brand complaints, or impersonation complaints, contact:
Redshift Software LLC Attn: Copyright Agent / Intellectual Property Complaints New York, NY Email: [email protected]
For legal notices, contact:
Redshift Software LLC Attn: Legal Department New York, NY Email: [email protected]
For privacy questions, contact:
For safety concerns, contact: