This Host/Venue Agreement is a supplemental agreement between Redshift Software LLC, a Delaware limited liability company, and any Host that submits, creates, claims, manages, updates, or maintains a Venue Listing on NEXPA.
This Host/Venue Agreement is incorporated into and forms part of the NEXPA Terms of Service. By submitting a Venue Listing, creating a Host account, claiming a Venue, responding to Booking Requests, messaging Organizers, or otherwise using Host features on NEXPA, you agree to this Host/Venue Agreement.
If you do not agree to this Host/Venue Agreement, you may not use NEXPA as a Host.
This Host/Venue Agreement supplements the NEXPA Terms of Service, Privacy Policy, Community Standards, Acceptable Use Policy, Cookie Policy, Copyright and DMCA Policy, and any additional terms, rules, or policies made available by NEXPA.
Capitalized terms used but not defined in this Host/Venue Agreement have the meanings given in the NEXPA Terms of Service or Privacy Policy.
If this Host/Venue Agreement conflicts with the NEXPA Terms of Service, this Host/Venue Agreement controls only with respect to Host-specific use of the Platform. The NEXPA Terms of Service controls in all other cases.
A “Host” is any User who submits, creates, claims, manages, updates, or maintains a Venue Listing on NEXPA.
Hosts may include venue owners, operators, managers, hospitality businesses, restaurants, bars, lounges, rooftops, hotels, galleries, clubs, event spaces, warehouses, private-room operators, or authorized representatives of those spaces.
NEXPA provides technology that may help Hosts display Venues, receive Booking Requests, communicate with Organizers, and connect with people seeking spaces for Events.
NEXPA is not a venue owner, landlord, tenant, property manager, real estate broker, booking agent, event producer, insurer, safety inspector, alcohol provider, security provider, or party to Venue rental agreements unless NEXPA expressly agrees otherwise in writing.
Users may submit Venue Listings for NEXPA review.
Venue Listings do not go live automatically. NEXPA approval is required before a Venue Listing is published on the Platform.
NEXPA may conduct basic manual review before approving a Venue Listing. Basic manual review may include reviewing submitted information, photos, Venue details, account information, public information, or other materials.
Basic manual review does not mean that NEXPA has inspected the Venue, verified legal compliance, verified ownership, confirmed safety, confirmed permits, confirmed insurance, confirmed capacity, confirmed accessibility, or guaranteed that the Venue is suitable for any Event.
NEXPA may approve, reject, edit, suspend, remove, or require changes to any Venue Listing at any time.
NEXPA does not have any obligation to publish any Venue Listing.
You may submit a Venue Listing only if you have authority to do so or are submitting accurate information for NEXPA review through a process allowed by NEXPA.
By submitting, claiming, creating, updating, or managing a Venue Listing, you represent and warrant that:
NEXPA may require proof of authority at any time.
Proof of authority may include:
If you fail to provide requested proof, NEXPA may reject, remove, suspend, restrict, or transfer the Venue Listing.
NEXPA may require certain information before approving or maintaining a Venue Listing.
Required or requested Venue information may include:
NEXPA may reject or remove a Listing if required information is missing, inaccurate, outdated, misleading, incomplete, or unverifiable.
Venue Listings may display the Venue’s public address.
By submitting a Venue Listing, you authorize NEXPA to display the Venue address, location, neighborhood, map position, or related location information through the Platform.
If a Venue address should not be public, you should not submit the Venue for publication unless NEXPA provides a private-address feature and agrees to use it.
NEXPA is not responsible for consequences arising from your decision to submit a Venue address for public display.
NEXPA may allow Hosts to display operating hours or general availability information.
As of the Effective Date, NEXPA does not require Hosts to display a live booking calendar or real-time availability.
Operating hours or general availability do not guarantee that a Venue is available for any specific Event, date, time, guest count, or use.
Hosts are responsible for confirming availability directly with Organizers through Booking Requests, messages, or separate communications.
Hosts must not misrepresent availability or create false urgency, false scarcity, or misleading availability signals.
NEXPA does not require Hosts to display Venue rental pricing on Venue Listings.
Hosts may discuss pricing, minimum spends, deposits, rental terms, food and beverage commitments, staffing fees, security fees, overtime fees, damages, cancellation terms, or other Venue-specific commercial terms with Organizers through NEXPA messages or separate communications.
If Hosts discuss pricing or commercial terms through NEXPA, the Host remains solely responsible for the accuracy, legality, and fairness of those terms.
NEXPA is not responsible for Venue pricing, deposits, minimum spends, rental fees, payment terms, taxes, damages, overtime fees, or any financial arrangement between Hosts, Venues, Organizers, Guests, or third parties.
NEXPA does not collect Venue booking payments as of the Effective Date.
NEXPA does not collect Venue deposits, Venue rental fees, minimum spends, damages deposits, cleaning fees, overtime fees, or Venue booking commissions.
NEXPA does not charge a commission on Venue bookings.
Venue discovery and Booking Requests are intended to help Users connect, communicate, and request access to spaces. Any Venue rental agreement, minimum spend, deposit, fee, damages obligation, cancellation term, insurance requirement, or other Venue-specific commercial arrangement is between the applicable Host, Venue, Organizer, Guest, or third party.
NEXPA is not responsible for off-platform Venue payments, direct invoices, deposits, rental disputes, minimum spend disputes, denied access, double bookings, Venue cancellations, Venue conditions, or direct agreements between Hosts and Organizers.
NEXPA does not provide Venue rental contracts as of the Effective Date.
Hosts and Organizers are responsible for negotiating, documenting, signing, and enforcing their own Venue rental agreements, event agreements, minimum-spend agreements, deposit agreements, insurance requirements, cancellation terms, damage terms, and other Venue-specific terms.
NEXPA may provide communication tools or Booking Request tools, but those tools do not create a binding Venue rental contract unless the applicable Host and Organizer separately agree.
NEXPA is not responsible for drafting, reviewing, enforcing, storing, interpreting, or guaranteeing any Venue rental contract between Hosts and Organizers.
NEXPA may allow Organizers to submit Booking Requests to Hosts.
A Booking Request may include Event details such as:
A Booking Request does not automatically reserve the Venue.
Whether a Booking Request creates a hold, reservation, booking, or confirmed agreement is up to the Host, Venue, and Organizer.
Hosts are responsible for clearly communicating when a Venue is merely under discussion, temporarily held, approved, denied, or fully booked.
NEXPA is not responsible for misunderstandings, disputes, or losses caused by unclear Host or Organizer communications about Booking Requests.
Hosts may accept, decline, respond to, ignore, negotiate, or request more information about Booking Requests.
Acceptance of a Booking Request through NEXPA does not necessarily create a legally binding Venue booking unless the applicable Host and Organizer separately agree to binding terms.
Hosts are responsible for clearly communicating:
NEXPA is not responsible for Host decisions to accept, decline, delay, cancel, or modify Booking Requests.
NEXPA may allow Hosts to message Organizers through the Platform.
Hosts may use NEXPA messaging to discuss Venue availability, Event requirements, operating hours, rules, capacity, amenities, pricing, minimum spends, deposits, insurance, alcohol rules, staffing, security, and other Venue-related topics.
Hosts must communicate honestly, professionally, and lawfully.
Hosts may not use messaging to:
NEXPA may review, monitor, store, or analyze messages for support, safety, fraud prevention, enforcement, product improvement, and legal compliance.
Host accounts and Organizer accounts are separate.
A Host account allows a User to submit, claim, manage, or respond to Venue Listings and Booking Requests.
An Organizer account allows a User to create Events and sell Tickets through NEXPA, subject to the NEXPA Organizer Agreement.
A Host may apply or request to become an Organizer, but Host access does not automatically grant Organizer access.
If a Host is approved or permitted to act as an Organizer, that User is separately bound by the NEXPA Organizer Agreement for Organizer activity.
A Host using Organizer features remains responsible for complying with both this Host/Venue Agreement and the Organizer Agreement where applicable.
In limited cases, a Host may also create or manage its own Events through NEXPA if the Host separately becomes an Organizer.
When a Host acts as an Organizer, the Host is bound by the Organizer Agreement for Event creation, Ticket sales, Stripe Connect, refunds, chargebacks, Ticket pricing, Guest data, Event compliance, and all other Organizer obligations.
Host status does not exempt a Host from Organizer obligations.
Organizer status does not exempt a Host from Host obligations.
As of the Effective Date, NEXPA does not provide public Venue reviews.
NEXPA may still allow Users to report Venue issues, Listing inaccuracies, safety concerns, unauthorized Listings, fraud, or other problems to NEXPA support.
NEXPA may use reports, complaints, support history, Booking Request activity, Event history, internal review, or other signals to evaluate Venue Listings and Host accounts.
If NEXPA later introduces Venue reviews, ratings, or feedback tools, additional terms or updated policies may apply.
Hosts are responsible for keeping Venue Listings accurate, current, complete, and not misleading.
Hosts must promptly update Listings if any material information changes, including:
Hosts may not exaggerate, hide, or misstate material facts about a Venue.
NEXPA may remove, restrict, or require edits to inaccurate or outdated Listings.
Hosts are responsible for all photos, logos, descriptions, videos, graphics, trademarks, floor plans, documents, and other content submitted for a Venue Listing.
By submitting Listing content, you represent and warrant that:
Hosts must keep photos accurate and current.
NEXPA may remove, crop, resize, edit, reject, or restrict Listing content if we believe it violates Platform rules, creates legal risk, is low quality, is misleading, or harms the Platform.
NEXPA may allow Listings for lawful commercial or authorized event spaces, including rooftops, warehouses, private rooms, restaurants, bars, lounges, hotels, galleries, clubs, event spaces, and other spaces approved by NEXPA.
Residential apartments and private residences are not allowed as Venue Listings as of the Effective Date.
Private rooms are allowed only when they are part of a lawful commercial, hospitality, event, or otherwise authorized space.
Rooftops, warehouses, and private rooms must be lawful, authorized, safe for the intended use, and compliant with applicable rules.
NEXPA may reject or remove any Venue type in its discretion.
Hosts are responsible for ensuring that their Venues comply with applicable laws, rules, regulations, codes, permits, licenses, certificates, approvals, and Venue-specific obligations.
Venue compliance may include:
NEXPA does not determine whether a Venue satisfies legal requirements.
Publication of a Venue Listing does not mean NEXPA has verified legal compliance.
Hosts are responsible for accurately stating Venue capacity and for complying with all applicable occupancy, fire safety, building, and emergency-exit requirements.
Hosts must not misrepresent capacity.
Hosts must not allow or encourage Organizers to exceed lawful, permitted, posted, or safe capacity.
Hosts are responsible for determining whether a Venue or Event requires a place-of-assembly certificate, temporary permit, fire inspection, occupancy approval, security plan, or other approval.
NEXPA does not inspect, verify, or guarantee Venue capacity, fire safety, emergency exits, or code compliance.
Hosts are responsible for accurately communicating alcohol and food service rules for their Venues.
Organizers are responsible for Event-specific alcohol compliance where they arrange, promote, sell, sponsor, or control alcohol service.
Hosts and Organizers are each responsible for their own roles.
NEXPA does not sell, serve, furnish, supervise, authorize, license, or control alcohol or food service.
Hosts must not use NEXPA to promote unlawful alcohol service, underage drinking, unlicensed alcohol sales, illegal bottle service, unauthorized open bars, or other unlawful alcohol-related activity.
Hosts must accurately communicate:
NEXPA may remove or restrict Listings that appear to involve unlawful or unsafe alcohol or food service.
Hosts are responsible for accurately describing accessibility features and limitations known to them.
Accessibility information may include:
Hosts are responsible for complying with accessibility laws applicable to their Venues.
NEXPA does not inspect or guarantee Venue accessibility.
Hosts are responsible for determining and maintaining appropriate insurance for their Venues and Venue-related activities.
Insurance may include:
Hosts are responsible for communicating insurance requirements to Organizers before confirming any Event.
NEXPA does not provide insurance for Hosts, Venues, Organizers, Guests, Events, attendees, vendors, or third parties.
NEXPA may request proof of insurance, but any request does not mean NEXPA has verified coverage, approved coverage, or determined that coverage is sufficient.
Property damage issues are handled directly between the Host, Venue, Organizer, Guest, attendee, vendor, or other responsible party.
NEXPA does not collect damage deposits, manage damage claims, inspect damage, determine fault, or pay for property damage.
Hosts are responsible for documenting Venue condition, communicating damage rules, collecting any deposits directly, enforcing Venue agreements, and pursuing damage claims directly against the responsible party.
NEXPA may assist with communication or provide available Platform records in its discretion, but NEXPA is not responsible for property damage or damage recovery.
NEXPA is not responsible if a Host or Venue cancels, denies access, changes terms, changes availability, double-books, closes, refuses an Event, or fails to honor a direct agreement with an Organizer.
Hosts are responsible for communicating cancellations, denials, changes, restrictions, or access issues to affected Organizers.
If a Host cancels or denies access after confirming with an Organizer, the Host may be responsible to the Organizer, Guests, attendees, vendors, or third parties under applicable law or any direct agreement between them.
NEXPA may remove or restrict a Host or Venue Listing if cancellations, denials, double bookings, misleading availability, or complaints create Platform risk.
NEXPA has no liability for Host or Venue cancellation, denial of access, Venue unavailability, Venue closure, force majeure events, or direct Venue agreement disputes.
NEXPA does not inspect Venues.
NEXPA approval, publication, basic manual review, support interaction, moderation, Venue Listing display, or Platform communication does not mean that NEXPA has inspected the Venue or guaranteed safety, legality, accessibility, cleanliness, capacity, insurance, permits, licenses, ownership, management, fire compliance, alcohol compliance, or suitability.
Users are responsible for conducting their own diligence before entering into Venue arrangements, hosting Events, selling Tickets, attending Events, or relying on Venue information.
Hosts may not:
NEXPA may determine in its discretion whether Host conduct violates this Host/Venue Agreement.
NEXPA may remove, reject, hide, suspend, restrict, or require changes to any Venue Listing at any time.
NEXPA may take action if we believe a Listing:
NEXPA does not owe compensation for removing, rejecting, or restricting a Venue Listing.
Hosts may receive Personal Information through NEXPA, including Booking Request information, Organizer contact information, messages, Event details, support communications, or other information.
Hosts may use Personal Information received through NEXPA only for legitimate purposes related to the applicable Booking Request, Venue inquiry, Event discussion, safety matter, support issue, legal obligation, or direct Venue relationship.
Hosts may not:
Hosts must protect Personal Information from unauthorized access, disclosure, loss, or misuse.
Hosts must promptly notify NEXPA if they believe Personal Information received through NEXPA has been compromised.
Hosts agree to cooperate with NEXPA regarding:
Hosts must provide requested information in a timely and accurate manner.
Failure to cooperate may result in Listing removal, account restriction, or termination.
NEXPA does not guarantee that a Venue Listing will receive views, saves, messages, Booking Requests, Events, revenue, publicity, promotion, ranking, or business results.
Platform visibility may depend on many factors, including relevance, location, user activity, content quality, search filters, Platform design, safety signals, account status, commercial relationships, or other factors.
Hosts are responsible for their own sales, marketing, operations, negotiations, agreements, compliance, and business results.
NEXPA may modify, suspend, limit, or discontinue Host features at any time.
This may include changes to:
NEXPA is not liable for losses arising from changes to Host features, except where prohibited by law.
NEXPA may suspend, restrict, or terminate Host access if we believe:
Termination does not eliminate obligations that arose before termination, including data protection obligations, indemnification obligations, direct agreement obligations, legal obligations, and dispute-related obligations.
You agree to defend, indemnify, and hold harmless Redshift Software LLC and its owners, members, managers, officers, directors, employees, contractors, agents, affiliates, service providers, licensors, and partners from and against any claims, demands, actions, losses, liabilities, damages, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
NEXPA reserves the right to control the defense of any matter subject to indemnification, at your expense. You agree to cooperate with our defense.
You may not settle any claim in a way that imposes liability, obligation, admission, restriction, or expense on NEXPA without our prior written consent.
For Host support, contact:
Redshift Software LLC Attn: NEXPA Host Support New York, NY Email: [email protected] Support: [email protected]
For legal notices, contact:
Redshift Software LLC Attn: Legal Department New York, NY Email: [email protected]
For privacy questions, contact:
For safety concerns, contact: